yrit Timeliness & Deadlines ho Aut • Away from your desk: • Hello, you have reached the desk of ___________. I am sorry that I am unable to answer your call at this time, as I am ntio either away from my desk or assisting another customer. a Please leave a detailed message including your name, claim nte number, telephone number with area code and a brief um message explaining the reason for your call and I will return co your call as soon as I become available. D • Example of Email response • Out of office with minimal access to email: • Please be advised that I am out of the office with limited access to email starting ___________ through _______. I will sie be returning to the office on ___________. If this is an ialit emergency, please reach out to one of the following people nsibil below. inancFo • Provide a name or list of names while you are out, in spe the body of the email. R • Out of office with No access to email • Please be advised that I am out of the office with no access to email starting ___________ through _______. I will be returning to the office on ___________. If this is an emergency, please reach out to one of the following people & below. ss s • Provide a name or list of names while you are out, in ineldline the body of the email. eimDea T stail & De ntliemer C o 26 ustC Confidential, Proprietary and Trade Secret Document of NARS and protected by the Florida Uniform Trade Secrets Act, chapter 688, Florida Statutes. No use allowed unless specifically authorized.