Aut Client & Customer Details rho ity As a boutique third-party administrator, NARS is committed to tailoring business services and handling requirements to meet the unique needs of our clients. Expectations and coD procedures vary from customer-to-customer. Account eum Handling Instructions are a critical tool which must be tant reviewed, understood, and followed to help ensure nio successful service delivery consistent with client expectations on a claim-by-claim basis. Rspe Account Handling Instructions (specific to client) onsibilFinanc • List specific programs to be managed by team ieit ial • Address common expectations and requirements s DeTim adlinele inesss & CsCu ustomotlC m Ceni erDer ntielt teDet & & 27 silaslia Confidential, Proprietary and Trade Secret Document of NARS and protected by the Florida Uniform Trade Secrets Act, chapter 688, Florida Statutes. No use allowed unless specifically authorized.
NARS Playbook - Managers Page 26 Page 28