yrit Documentation ho Aut Wrongful Repos Adjuster needs to: • Confirm coverage n • Contact named insured (NI) and confirm facts of loss iot • Send mitigation letter and all applicable statutory letters a • Obtain contract from lienholder with NI to repo vehicle nte • See if NI took photos when they picked up the vehicle and when they um delivered it co • Determine if claim is owed D • Set reserves accordingly • Do initial status report • If owed, handle the damages accordingly • If not, send denial letter • Update negligence in claim tree itsie ial inancFnsibilo spRe & s ss inedline le ea imTD stail & De ntliemer C o 22 ustC Confidential, Proprietary and Trade Secret Document of NARS and protected by the Florida Uniform Trade Secrets Act, chapter 688, Florida Statutes. No use allowed unless specifically authorized.