s e l ip NARS Principles, Cultural Values c in r P S R NA Our cultural values are reflected in the NARS "S.T.A.R.S." Principles, which state that we are: OLUTION DRIVEN: e S c • We anticipate our customers' needs, offering tailored, easy-to- n a i understand solutions that benefit all stakeholders. pl m • We prioritize transparency and forthrightness in our actions, Co ensuring that we always deliver what is most important to both our customers and other stakeholders. EAM ORIENTED t T ens • We operate as a high-functioning unit, valuing each member's emt g contribution and fostering a supportive environment where egos are a en n a em set aside, and assistance is readily offered. r e Mi c u • We keep it fun and celebrate victories together, acknowledging both n eq a m & R personal and team milestones as we strive for success. or f er P CCOUNTABLE A • We take pride in our work and hold ourselves responsible for our actions, decisions, and goals, ensuring timeliness, accuracy, and e es attention to detail for the utmost customer satisfaction. iv i t • We are passionate about delivering exceptional results and own our t i l a i r b t i commitments to both our team and the company. is in ons m p d ESPONSIVE A es R R • Weare fanatical about response times, consistently surpassing expectations through clear communication and diligent follow-ups. g k n or gi a W n a our M Y 6 Confidential, Proprietary and Trade Secret Document of NARS and protected by the Florida Uniform Trade Secrets Act, chapter 688, Florida Statutes. No use allowed unless specifically authorized.