y t i Timeliness & Deadlines hor ut A While out of the office o Managers are required to change their voicemail and email on to reflect they will be out of the office, and the dates. i t o If the Manager will be out of the office for an extended a period, a return date should be stated in the message. ent o Example of voicemailrecording (out of office): um oc "Hello, you have reached the desk of _______. I am D sorry that I am unable to answer your call at this time as I am out of the office from _____ to _____. Please es leave a detailed message and someone will return i your call as soon as they are available. Thank you! t i al l i i c b ani o Exampleof Email(out of office w/minimal email access): n ons "Pleasebe advised that I am out of the office with i p F es limited access to email starting _______ through R _______. I will be returning to the office on ________. If this is an emergency, please reach out to one of the following people below. (Name employees that can be reached in the event of an urgent issue). & s nes i nesl When employees are out of the office it's important for their back- i d elea ups and managers to be made aware of the absence and expected m D i T duration. Critical activities, including payments, contacts, and deadlines, should be completed and managed to avoid any slippage or disruption to service and outcomes. s l i a &et D enter i l C om t 30 us C Confidential, Proprietary and Trade Secret Document of NARS and protected by the Florida Uniform Trade Secrets Act, chapter 688, Florida Statutes. No use allowed unless specifically authorized.
Complex Lit - Unit Managers Playbook Page 29 Page 31