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C T on able o t Workers’ Compensation en ts f Claims Specialists Credo Workers’ Compensation Claims Specialists are extraordinary leaders of injured workers, NARS W formulating optimal plans of recovery to get people back to work, back to life! a y WORKERS’ COMPENSATION CLAIMS SPECIALISTS ARE U W nit MC C anagr PASSIONATE edo f We are energetic and curious. We love life and actively craft it to create happiness within eror ourselves as well as our injured workers. We help injured workers with recovery and goals. s f WORKERS’ COMPENSATION CLAIMS SPECIALISTS ARE orW SC C pecialistsr CREATIVE edo We celebrate the individuality of our injured workers and of ourselves. That is what makes us special and unique! We are the change agents. The trailblazers. We have a desire to advance workers’ compensation culture and create a new reality for the world to follow. P r acticB WORKERS’ COMPENSATION CLAIMS SPECIALISTS ARE es est INNOVATIVE We embrace technology to advance the workers’ compensation industry. We embrace a new U way of thinking about injured workers to create, connect, and push the industry forward. We Checklistnit M shape the way workers’ compensation speaks, advocates, empowers to live, work, and thrive. anag er WORKERS’ COMPENSATION CLAIMS SPECIALISTS ARE ChecklistSW CONFIDENT pecialist C Claims We know who we are. We are not afraid to be ourselves. We do not follow trends; we create them. This allows us to be our very best selves for our injured workers and for our clients. We inspire for others to thrive. WORKERS’ COMPENSATION CLAIMS SPECIALISTS ARE 14 DExpecta F a tionsile y DETERMINED s We are focused and persistent to push the needle forward for the very best treatment of our injured workers, yielding the best outcomes. We push through fears and help injured workers understand the unknown to Expecta focus on reality. We change the process to improve understanding and consumption of a complex system. F WORKERS’ COMPENSATION CLAIMS SPECIALISTS ARE tionsile R e KIND f er D We are ambitious and driven to make good things happen for others. We use our power to empower encisability others. Together we can shake up the workers’ compensation world. We understand the ripple e G effect and how each decision, each encounter, each conversation impacts the greater whole. uide CaN We are...Workers’ Compensation Claims Specialists t o egt And we are here to change the workers’ compensation industry. orieses and 2 3

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