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A ut Timeliness & Deadlines hor i t y • Example of Email response • Out of office with minimal access to email: • Please be advised that I am out of the office with limited access to email starting ___________ through _______. I will be returning to the office on ___________. If this is an D emergency, please reach out to one of the following people oc below. um • Provide a name or list of names while you are out, in ent the body of the email. a t i • Out of office with No access to email on • Please be advised that I am out of the office with no access to email starting ___________ through _______. I will be returning to the office on ___________. If this is an emergency, please reach out to one of the following people R below. es F p i • Provide a name or list of names while you are out, in ons n the body of the email. i an b c i i At all times the adjuster should conduct him or herself in a l al i t i professional manner es o We expect you to always conduct yourself in a professional manner, including in dress, punctuality, demeanor, and confidentiality. o You will be responsible for maintaining a professional rapport through your T T D i employment at NARS. eaD m im d eaelel i l d nesines o At no time should an employee utilize any vendor access for personal use i l nesinesss including but not limited to: & &  ISO  TLO  Accurint  ISG C  LexisNexis us t  NICB om C l i o If you have any questions or need additional assistance regarding a specific er ent state regulation, please go to Claim Toolkit in C3. D & et 33 a i l Confidential, Proprietary and Trade Secret Document of NARS and protected by the Florida Uniform Trade s Secrets Act, chapter 688, Florida Statutes. No use allowed unless specifically authorized.

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