Performance Management NA R S P & Requirements r in c ip l e Legal Correspondence s • Policy limit and time limit demands o Notify the carrier within 24-48 hours of receipt of a policy or time limit demand o Send the carrier the notification and include the following: • Demand attachment (PDF) • Demand due date Co m • Provide our recommendations pl i • The carrier needs to have time to respond to the demand a n o Do not send demands to the carrier the day before they are due c • The carrier will instruct what happens next e • The carrier must approve all extensions prior to adjuster requesting, same o The carrier needs to be put on notice immediately prior to requesting an extension P • Extensions to answer suits are ok to request, however, the carrier believes it should be er f or requested by defense counsel and not the adjuster & Rm eqa n o Notify the carrier: u c i e M r • Negotiations continue up to and after the statute of limitations where ema enn NARS knows we can settle the case without accruing defense costs a t g s em en Notices of Trial and Hearings t • Notification to the carrier is required no later than 60 days prior to trial date or as soon as practical • An email to the carrier is sufficient, including a note confirming the status and dates R A es d • Litigation critical date report is being sent to the carrier; however, we need to give the p m carrier a heads up and document the litigation module onsin i is • Determine whether the carrier handles mediations b t r i a l t i o Confirm the carrier’s availability prior to setting the date t iv i o If you have issues with the carrier’s defense firms es e o Bring these issues to the carrier immediately Y M oura W n a or gi n 15 k g Confidential, Proprietary and Trade Secret Document of NARS and protected by the Florida Uniform Trade Secrets Act, chapter 688, Florida Statutes. No use allowed unless specifically authorized.