Performance Management NA R S P & Requirements r in c ip l e s Claim Handling Timelines and Requirements • NARS has established guidelines and timelines for completing many activities and processes associated with claims. These should be Co reviewed with all new hires in Orientation and Onboarding. m pl • Once onboarding and initial NARS training has been completed, i a n the Manager and/or peer mentor should meet with the new hire to c review and reinforce required timelines, process and expectations. e o Managers should send an email confirmation to the new hire confirming process, expectations and request a response P er confirming awareness and understanding. f & Ror m • NARS Claim Handling Timelines can be located in NARS University eqa n uc (Resources --> Claim Handling Resources --> Claim Handling ie M r ema enn Timelines). a tg sem en t R A esd p m onsin i is b t r i a l t i t iv i ese Y M oura W n a or gi n 15 k g Confidential, Proprietary and Trade Secret Document of NARS and protected by the Florida Uniform Trade Secrets Act, chapter 688, Florida Statutes. No use allowed unless specifically authorized.