Workers’ Compensation Note Categories & Content The NARS Way Claims File Note Categories & Content Authority Requested Authority requested of client and/or NARS leadership. Closure Confirmation of all benefits paid, and parties contacted. Reason for closure. Compensability Acceptance, denial, or deferral of the claim, jurisdiction, and justification. Contact Communication with Injured Worker and Employer, determined by a filter. Injury cards, birthday cards, Anniversary cards documented if sent. Statements from the injured worker. Coverage Analysis of the coverage applicable to the workers’ compensation line. Diary Specialist or UM response to a Managerial Note – Response to a diary. Subtitle “Response to Managerial Note” EDI/State Filings State form filings include what document was filed, its date, its status, and the subsequent filing. Investigation Police reports and ISO reports that were reviewed. Currently, an “ISO Report Completed” comes back into the file, an automated system note. This is what the adjusters do with it. Large Loss Report Client notification for reserves, payments, and settlements. Litigation All legal correspondence, including a budget, plan of action, and an assessment. Managerial Notes Workers’ Compensation Unit Manager Notes. Claim assignment information upon leadership review. NARS’ Best Practices were created by and for the internal use of NARS and are confidential, proprietary and trade secret documents protected by the Uniform Trade Secrets Act and applicable state/federal law. They may not be copied, distributed, or reproduced, in whole or in part, without NARS’ express prior written authorization. Unauthorized use or distribution may be subject to civil and/or criminal penalties.