A ut Client & Customer Details hor i t y As a boutique third-party administrator, NARS is committed to tailoring business services and handling requirements to meet the unique needs of our clients. Expectations and D oc procedures vary from customer-to-customer. Account um Handling Instructions are a critical tool which must be ent a t reviewed, understood, and followed to help ensure i successful service delivery consistent with client on expectations on a claim-by-claim basis. R es F p i ons n Account Handling Instructions (specific to client) i an b c i i l al • List specific programs to be managed by team i t i • Address common expectations and requirements es T D i ea m d el i l nes i nes s & CCu uss t to Cl ommeCie l i err entn D t De & & ett 35 aail i l Confidential, Proprietary and Trade Secret Document of NARS and protected by the Florida Uniform Trade ss Secrets Act, chapter 688, Florida Statutes. No use allowed unless specifically authorized.