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A Aut ut Authority hor hor i t y it y Authority • Claims has an established authority process requirements with each program and carrier, which includes a roundtable discussion for high value or catastrophic claims. • At no time should an adjuster reserve or settle a claim above their authority without written approval by the carrier. D oc um Account Handling Instructions ent • Coverage position a t i o Must be reviewed and approved by the carrier on • RORS or Declinations o Must be approved by the carrier before they are sent • Any coverage position should be reviewed with the carrier • Any challenged denials must be reviewed with the carrier R es F p i Liability Deductible Module ons n i an b c i i • The liability deductible module must be populated on all accounts with a liability l al i t i deductible. es Reserving Philosophy • Initial reserves are to be set immediately upon review of a new loss, based on program requirements. T D i • Reserves are to be modified to ultimate immediately or authority to modify the ea m reserve must be requested immediately upon receipt of new information, from the d el i l nes i carrier via the use of a Large Loss Review (LLR). nes s & • The file must be documented every time it is reviewed by the adjuster, indicating whether the reserve is adequate or needs to be modified. o Documentation includes the email authority from the carrier. C us t om C l i er ent D & et 25 a i l Confidential, Proprietary and Trade Secret Document of NARS and protected by the Florida Uniform Trade s Secrets Act, chapter 688, Florida Statutes. No use allowed unless specifically authorized.

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